Refunds + Exchanges

Returns 
Our policy lasts 60 days from original purchase date. If 60 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange
Please contact us at hello@emkyshop.com for further information or questions or use this form
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. 
When your return is approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. 
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again. 
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at 
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Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will found out about your return. 
  
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